(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Diana Dominguez (Didi)
Diana Dominguez (Didi)
2026-07-07
Best team ever! Iris and Ari are amazing! The service was professional and friendly.
Cuong Nguyen
Cuong Nguyen
2026-07-07
I am very happy with Đông and the team's support. My loan file was delayed for a long time before, but once Đông took over, everything was handled quickly, clearly, and professionally. In about 8 business days, my file was Clear to Close. Đông always kept me updated, explained everything clearly, and helped me stay on track for closing. I truly appreciate the team and would definitely recommend them.
Brianna T
Brianna T
2026-07-07
This is my second time going through the mortgage process. Martin Wright was a great help and very knowledgeable. Will call him again in the future.
Yolanda Jackson
Yolanda Jackson
2026-07-07
David is an excellent loan officer, he treated me with diligence and respect, and successfully helped me with my loan process from start to finish!
Nan Wu
Nan Wu
2026-07-07
I had a great experience working with Xiaohui and his team. He was professional, responsive, and very helpful throughout the entire mortgage process. He explained everything clearly, answered my questions quickly, and helped make the loan process smooth from start to closing. I really appreciate his hard work and would highly recommend him to anyone looking for mortgage assistance.
Jennifer Jeronimo vazquez
Jennifer Jeronimo vazquez
2026-07-07
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE